If you can't deliver the tickets you sold on StubHub, you need to tell us.
- Log into your StubHub account
- Go to My tickets > Sales
- Under the sale, click Make changes and follow the steps. If you have replacement tickets to offer, list the ones you have.
If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. See our seller policies.