If you bought mobile transfer tickets on StubHub:

  • Check your email. We emailed you when your tickets were ready. Did that email have an Accept tickets button?
    • If so, click the button. Follow the steps to accept and view your tickets.
  • Is the email address on your StubHub account spelled correctly?
    • Check the right email address if you have more than one
  • Search your mailbox for the word 'transfer'
    • You can also search for the artist, event or venue name, or teams that play in that venue. Try phrases like transfer, transfer offer, Ticketmaster, SeatGeek, and accept.
    • Check your spam or junk folder

You may not get the ticket transfer offer email until 24 hours before the event.

Still can't access your mobile transfer tickets? If the event is within 24 hours, contact us.