You made the great choice of buying tickets on StubHub and we'll explain everything that you need to know to complete your purchase.


TABLE OF CONTENTS

Do I need to create an account to buy tickets?

No, you don't. You can buy tickets as a guest, but we stronggly recommend creating an account. As a registered user, you can see in your account all your purchases and also re-sell tickets. As a guest user, you'll only have access to a single purchase.


Signing up on StubHub

  1. Go to StubHub 
  2. Click Sign in
  3. At the bottom of the popup, click Sign up
  4. Enter your first and last name, email address, and a password. Or click Sign up with Facebook to use your Facebook info.
  5. Click Sign up

Buying as a guest on StubHub

  1. Go to the event page
  2. Select the tickets that you want and click on Checkout
  3. When you are asked to log in, select Continue as guest
  4. After completing your purchase, you'll get the access code and link to your order.

Finding events

On the home page, you can find the event you are looking for by typing in the name of the game, band, play, etc. By also introducing the name of the city, you can get quicker results. 

If you'd rather take a look at all the events taking place in a specifc city and time frame, you can user the city and date filters at the top right of the home page, just below the profile button.

Selecting tickets

Once you are on the event page, you'll find all the listings currently available. Tickets can be purchased by buyers or removed by sellers at any time. Don't wait too long! Click on the listing you want and then Checkout.

If you need help using the filters, we recommend taking a look here. In this other article, you can get more information about the delivery methods. 

Completing my purchase

On the checkout page, take a look again at the ticket details and make sure you have the correct tickets. In the delivery box, you'll see the delivery method and the estimated delivery date. 

If you have any discount code, you can select Add discounts and then either pick one of the codes you already introduced in your account or add a new one.

Finally, under payment method, you'll see your default choice. If it's a credit/debit card, you'll only need to introduce your CVV. If you want to change or add it for the first time, click on Add/Change payment method and introduce your information. You can either pay with a Paypal account or a credit/debit card. For some regions, Trustly is also accepted. You cannot pay for your tickets with a wire transfer. 

Once you decide on your payment method, click on Buy now.

Congratulations! You just bought tickets on StubHub. We'll let you know when your tickets are available or when they are shipped.