Before buying tickets on StubHub
Update your shipping address at checkout's Review & Buy page
- On the StubHub app
- Tap the Ship to address
- Choose your address from the list or tap New shipping address
- Fill out the info
- On a desktop or mobile web
- Under Delivery, click Change address
- Choose your address or enter a new one
- Click Done
After buying tickets on StubHub
- Go to My tickets > Orders
- Did the tickets already ship?
- Yes, the tickets are in-transit: Please contact us. We'll check if there's enough time to reroute your package to a different address.
- No, the tickets didn't ship yet: Update the shipping info on the order. If you need them shipped to a hotel or friend or family member's place, contact them first so they can expect the delivery. Hotels may not hold packages long.
- Under the order, click Change delivery address
- The new address is already in your account: Select the address. Click Change address.
- Add a new address: Click Add a new address. Fill in the info.