In 2021, StubHub was purchased by Viagogo. Due to regulatory requirements, the business was divided into two distinct entities: StubHub North America and StubHub International. These two businesses now operate independently of each other, with separate ownership and management.
- StubHub North America is owned by Viagogo and operates under its own distinct platform.
- StubHub International is owned by Digital Fuel Capital ("Digital Fuel") and functions separately from StubHub North America.
TABLE OF CONTENTS
- Which websites belong to StubHub International?
- What about StubHub North America?
- Can I use my StubHub International account to buy tickets on StubHub North America websites?
- How should I manage my orders, sales and listings for events available on www.stubhub.com and/or www.stubhub.ca websites?
- Can't find your order in your profile?
Which websites belong to StubHub International?
You are currently browsing a page that is part of StubHub International. StubHub International consists of 20 websites across various regions:
- Europe: www.stubhub.ie, www.stubhub.co.uk, www.stubhub.es, www.stubhub.dk, www.stubhub.fi, www.stubhub.gr,www.stubhub.fr, www.stubhub.it, www.stubhub.pt, www.stubhub.pl, www.stubhub.se, www.stubhub.nl, www.stubhub.lu/de, www.stubhub.lu, www.stubhub.cz, www.stubhub.be, www.stubhub.be/fr, www.stubhub.co.at, www.stubhub.de
- America: www.stubhub.mx
What about StubHub North America?
StubHub North America operates completely independently from StubHub International. The websites belonging to StubHub North America include:
Can I use my StubHub International account to buy tickets on StubHub North America websites?
No, you cannot use your StubHub International account on StubHub North America websites. Since these are separate businesses with different ownership (StubHub International by DFC and StubHub North America by Viagogo), they operate on distinct platforms. If you wish to purchase tickets through StubHub North America, you will need to create a separate account on www.stubhub.com or www.stubhub.ca.
How should I manage my orders, sales and listings for events available on www.stubhub.com and/or www.stubhub.ca websites?
If you purchased or sold tickets through www.stubhub.com or www.stubhub.ca, you will need to contact the US Customer Service team or refer to their Help Center for support. StubHub International cannot assist with orders or listings from StubHub North America as they are completely separate entities.
Can't find your order in your profile?
If you are unable to find your order, please double-check the confirmation email to verify the platform where you purchased the tickets.
- If your order is with StubHub International, we can assist you.
- If your order is with StubHub North America, please contact their customer service team. Remember, these are different businesses, and we cannot assist with each other's transactions.
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