As part of our 100% Guarantee, StubHub ensures a full refund for cancelled events. An event is considered cancelled when:

  • The organizer issues a public notice with no alternate date provided.
  • The organizer announces a full refund for tickets.

Please note that we cannot be held responsible for event scheduling conditions or any changes to date, time, or venue made at the organizer's discretion. Sport events may experience last-minute time changes, so we advise staying vigilant.

If your event has been cancelled, please contact us for assistance. We're here to help!