We are shocked by the news of the cancellation of all Taylor Swift concerts in Vienna.  We are currently waiting for the Organizer's Cancellation Policy before we can take further action.

As part of our FanProtect 100% Guarantee, StubHub ensures a full refund in case of a cancellation. If you are one of the affected fans, please know that we are working hard to resolve the transactions as quickly as possible. Once the refund is processed, you will receive it within 20 days in the same payment method you used to make the purchase.

For now, there is no need for you to take any action. If we require anything from you, we will send you an email with detailed instructions. Rest assured, we will keep you informed to the best of our ability.

Please note that StubHub is not responsible for this cancellation. We will proceed according to the event organizer's decision.

We are very sorry for the inconvenience!