Welcome to StubHub Support

General questions 7

• What are the seller’ responsibilities?
• Can I sell non-event tickets/passes on StubHub?
• Providing personal information when listing tickets
• What is a PDF file?
• Types of sellers

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Selling tickets 19

• Types of tickets you can list on StubHub
• Selling tickets on StubHub
• Listing tickets on StubHub and different ways to deliver them
• Selling tickets but don't have them yet
• Who can sell tickets on StubHub?

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Managing your listings and sales 23

• Where to see your StubHub listings
• What are the different listing status?
• How to modify my listing
• Changing the price of your StubHub listing
• Listed tickets but want to use them

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Delivering tickets 20

• Selling tickets and delivery expectations
• How to change the delivery method of my sale
• Sold tickets on StubHub but don’t have them
• You’re all set! We’ll automatically confirm your order within 30 minutes of correct transfer.
• Can I hand deliver the tickets I sold on StubHub?

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Getting paid 17

• How to see your payment history
• Getting paid for your StubHub sale
• Updating your payment method to sell tickets
• Expected payout if tickets sell
• What's a Credit Memo?

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Resolving problems 10

• How to unblock my listing
• Can't add my credit card while listing tickets
• I reported an issue by accident on my StubHub sale. Can I undo it?
• My listing is not showing in my account
• My StubHub listing disappeared

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