Welcome to StubHub Support
About StubHub [UK]
Best internet browser to use for StubHub
Tax forms when selling tickets
What is StubHub?
Do I have to have a StubHub account to buy and sell tickets?
What is StubHub’s FanProtect Guarantee?
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Account and Settings [UK]
Promos and gift cards
How long are StubHub credits valid?
Where are my discounts?
How to get StubHub coupons or promo codes
Can I transfer coupons or gift cards to another StubHub account?
Checking the balance of a StubHub gift card
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Preferences and notifications
Setting or stopping a price alert
Subscribing to and unsubscribing from StubHub notifications
Alert says tickets are no longer available
StubHub heart icons
StubHub account is locked after trying to log in
Does it cost anything to create a StubHub account?
Credit card declined on StubHub
Unsubscribing from StubHub email notifications
Adding my credit card to more than one StubHub account
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Event and Venue [UK]
Super Bowl (espanol)
English Premier League
2018 Final Four and Championship Game
2018 NCAA Basketball
2020 Super Bowl
2018 College Football Championship
General onsale tickets for Anthony Joshua v Joseph Parker are NOW SOLD OUT
Hangout Music Festival
Stagecoach Country Music Festival
Coachella Music Festival
Event and Venue
Can't list Everton FC match tickets on StubHub
Listing We Are Fsvtl 2021 tickets on StubHub
Listing Rugby World Cup 2023 tickets on StubHub
Selling tickets outside the UK
Finding a listing in your StubHub account
Do I have to sell all of the tickets from my PDF file on StubHub?
How do I delete a deactivated listing?
I made a mistake and listed tickets on StubHub with the wrong section and row. Can I change it?
See all 56 articles
Listing tickets and managing listings
Why did my listing expire?
Types of tickets you can list on StubHub
Buying or selling tickets to a free event
Reselling tickets on StubHub you bought as a guest
Why do I have to enter a payment method and credit card info when listing tickets?
See all 104 articles
Can I hand deliver the tickets I sold on StubHub if the buyer lives nearby?
My ticket sold on StubHub but I don’t have them yet. When do I have to deliver them?
My tickets sold, but I can’t deliver them. What do I do?
I sent my ticket to the buyer by Royal Mail. Where is it?
How do I get an electronic ticket from the original ticketing issuer?
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I delivered the ticket I sold on StubHub – when am I being paid?
Payment options for sellers outside the UK
Can I transfer my StubHub payment from PayPal to my bank account?
Does PayPal collect a fee from StubHub sellers who are outside of the UK?
My StubHub payment is being sent to the wrong PayPal email address, what do I do?
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How do I set up a price alert on StubHub?
What if I have an issue at the event?
Information regarding David Haye v Tony Bellew
Did my order go through?
I want to add another seat to tickets I already purchased.
Are the tickets I bought on StubHub real?
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Changing your shipping address at checkout
Can't add a Visa, MasterCard, or AMEX gift card
How to include fees when browsing for tickets
Buying tickets on StubHub with a prepaid credit card
How much are tickets on StubHub?
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Paying for tickets
What is PayPal?
Does my PayPal email address have to match my StubHub email address?
How do I buy tickets on StubHub with Apple Pay while on a Mac without Touch ID?
Is there a cancellation window after an order is placed?
My postcode isn’t being recognised with StubHub. Can you help?
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Getting your tickets
Can I ship tickets that I purchased on StubHub to a hotel I’m staying at?
I’m travelling when my tickets are delivered. Can I get them sooner?
I’m going to be travelling when my tickets are delivered. Can I get them sooner?
The ticket delivery date is close to the event. Can I get the tickets sooner?
Why is the delivery date for the tickets I bought on StubHub the day before the event?
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