What are you looking for?
First steps on StubHub International
How to create an account
How to set my payment method
How to add a new address to my account
Does it cost anything to create a StubHub International account?
Do I need an account to buy and sell tickets?
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About StubHub [UK]
What is StubHub?
Is StubHub secure?
FanProtect 100% Guarantee
Where do Stubhub's tickets come from?
Legal & Personal Information
How does StubHub protect my personal info?
EU Online Dispute Resolution (ODR) mechanism for resolving consumer disputes
What are StubHub's Terms and Conditions?
Overview of 2022 1099-K Regulations
StubHub Business Separation
StubHub Business Separation Update
StubHub Affiliate Programme
Account and Settings [UK]
How to change my StubHub password
Password requirements for a StubHub account
Where can I download the StubHub app?
How to delete my account
How to make a request about my personal information
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How to change my default contact information
How to delete my addresses from my account
How to change my default email address?
How to update your user name
How to add a credit or debit card on my account
How to delete a credit or debit card on my account
How to update a credit or debit card on my account
Credit card declined on StubHub
How to update your payment details
Preferences and notifications
Alert says tickets are no longer available
StubHub heart icons
Got an email saying my StubHub account info changed
I want to submit a suggestion. Where can I send it?
Promos and gift cards
What is StubHub Wallet?
How long are StubHub credits valid?
Where are my discounts?
Are there discounts on StubHub?
Can I transfer coupons or gift cards to another StubHub account?
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Are the tickets I bought on StubHub real?
If I get cheaper prices on another page, will they match them?
What are the buyer’ responsibilities?
How do I know the seller hasn't sold the tickets elsewhere?
How does StubHub protect the buyer?
How to use the filters when looking for tickets
Why are the number of tickets different in each listing?
What are the different ticket types?
Why are some tickets priced differently within the same section?
Can I negotiate the price with the seller?
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Paying for tickets
Payment methods StubHub accepts
How to add or update my PayPal account?
How to buy tickets with Apple Pay
I'm getting an error indicating that the card is invalid
How do I get a receipt for my order?
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Managing your orders
Did my order go through?
Buying tickets as a guest: How to see your order
How to return the season cards
When will I get my refund?
Finding past StubHub orders
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Getting your tickets
Getting your tickets you bought on StubHub
Tracking your order
When will I get my tickets?
Understanding your order's delivery statuses
How do E-tickets work?
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I lost my tickets
I have a charge on my credit card but there are no orders in my StubHub account. What is going on?
My postal code isn’t recognized with StubHub
Why has my purchase been rejected?
Invoice price doesn't match the amount paid
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What are the seller’ responsibilities?
Can I sell non-event tickets/passes on StubHub?
Providing personal information when listing tickets
What is a PDF file?
Types of sellers
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Types of tickets you can list on StubHub
Selling tickets on StubHub
Listing tickets on StubHub and different ways to deliver them
Selling tickets but don't have them yet
Who can sell tickets on StubHub?
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Managing your listings and sales
Where to see your StubHub listings
What are the different listing status?
How to modify my listing
Changing the price of your StubHub listing
Listed tickets but want to use them
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Selling tickets and delivery expectations
Sold tickets on StubHub but don’t have them
You’re all set! We’ll automatically confirm your order within 30 minutes of correct transfer.
Can I hand deliver the tickets I sold on StubHub?
Sent the wrong tickets to the buyer
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Getting paid for your StubHub sale
Updating your payment method to sell tickets
Expected payout if tickets sell
What's a Credit Memo?
What is Hyperwallet?
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How to unblock my listing
Can't add my credit card while listing tickets
I reported an issue by accident on my StubHub sale. Can I undo it?
Can't find the listing on my profile
My StubHub listing disappeared
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Event and Venue [UK]
Where are my Taylor Swift tickets?
How to receive the Ricky Gervais tickets?
How to receive the Luis Miguel Madrid tickets?
Teams, artists, and venues partnered with StubHub
I want to purchase multiple-day pass? – how many tickets should I buy?
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When will I receive my Wimbledon tickets?
Managing my Wimbledon tickets
Listing Wimbledon 2024 Debenture tickets
Does my child need a ticket to attend Wimbledon?
How to transfer mobile tickets for Wimbledon 2023?
Celine Dion tour cancelled
Can I take a camera, food or drinks to the event?
My account is locked after trying to log in
I'm getting an error that something went wrong on the checkout page
I'm getting an error that said my tickets are no longer available
I'm not getting the reset password email
I'm not getting the verification code to confirm my account
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Taylor Swift banner
Matchroom Boxing banner
BANNER - Bugs on website