Welcome to StubHub Support
How long does the verification process usually take?
The difference between Electronic and Instant download tickets
Similar tickets on StubHub are less than I paid
Buying category seating tickets and want to know my seat numbers
Can you hold tickets for me so I can buy them later?
See all 35 articles
Paying for tickets
Linking a PayPal account to your StubHub account
Payment methods StubHub accepts
Can't add a credit card at checkout
Why was I double-charged?
Can't add a Visa, MasterCard, or AMEX gift card
See all 12 articles
Getting your tickets
Does UPS or Royal Mail need a signature to deliver tickets?
Didn't get Mobile transfer ticket transfer offer email
Bought mobile tickets and got the ticket transfer email but they're not available
Shipping tickets to a hotel
Delivery date for sport matches
See all 23 articles
Did my order go through?
Seats aren't together
Couldn't get into my event
Tickets I bought aren't right
See all 29 articles
Listing tickets and managing listings
How to tell if your tickets sold on StubHub
What are Splits?
Selling Groupon tickets
Listing tickets for an event that's today
Finding a sale in your StubHub account
See all 50 articles
Selling tickets with box office or will call pickup
Getting the buyer’s address to deliver tickets
Sold tickets but don’t have them anymore
Selling tickets and delivery expectations
Accidentally reported an issue on my sale
See all 25 articles
Ways to get paid when selling tickets on StubHub
Updating your default payment method to sell tickets
Will I get an email if my tickets sell?
Being paid through PayPal but the PayPal email is wrong
Getting paid for your StubHub sale
See all 18 articles
Event and Venue [UK]
Event and Venue
Can't list Everton FC match tickets on StubHub
Champions League Final 2019
Account and Settings [UK]
Adding, updating or removing credit cards in your StubHub account
Can I unlink my Facebook account?
Not getting the reset password email
Reactivating a deactivated StubHub account
Changing your default email address or phone number
See all 19 articles
Promos and gift cards
Where are my discounts?
Do you offer military discounts?
How to get StubHub coupons or promo codes
How long are StubHub credits valid?
Can I transfer coupons or gift cards to another StubHub account?
See all 8 articles
Preferences and notifications
Setting or stopping a price alert
Subscribing to and unsubscribing from StubHub notifications
Alert says tickets are no longer available
StubHub heart icons
About StubHub [UK]
eBay announced the sale of the StubHub business to Viagogo
What is StubHub?
Where to send suspicious emails
Where to download the StubHub app
Best internet browser to use for StubHub
See all 9 articles